Terms and conditions

Last updated: 26/04/25

Welcome to 247 Luxe Lab. These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing this website and/or purchasing from us, you agree to be bound by these Terms.

1. Products and Orders

  • All products are subject to availability.
  • We reserve the right to cancel or refuse any order for any reason.
  • Prices for our products are subject to change without notice.
  • Colors and textures may vary slightly due to lighting, photography, or screen settings.

2. Payment

  • We accept payments through PayPal, Stripe, Debit/Credit Card.
  • Full payment is required at checkout to process your order.

3. Shipping and Delivery

  • Processing times may vary. Please refer to individual product pages for estimated processing and shipping times.
  • We are not responsible for delays caused by courier services or customs.
  • Customers are responsible for providing correct shipping information. We are not liable for orders delivered to the wrong address.

4. Returns and Exchanges

  • Due to the nature of our products and for hygiene reasons, we do not accept returns or exchanges unless the item is incorrect.
  • If you believe your item is defective, you must contact us within 3 days of receiving your order, with clear photos and details.
  • Approved refunds or replacements are issued at our discretion.

5. Wig Care and Maintenance

  • We provide guidelines on how to care for your unit. Failure to follow proper maintenance instructions may affect the longevity and appearance of the wig, and we are not responsible for damage caused by improper care.

6. Intellectual Property

  • All content on this site (text, graphics, logos, images, and product descriptions) is the property of 247 Luxe Lab. It may not be copied, reproduced, or used without our written permission.

7. Privacy

  • We respect your privacy and are committed to protecting your personal information. Please refer to our [Privacy Policy] for details on how we collect, use, and protect your information.

8. Limitation of Liability

  • We are not liable for any damages, loss, or injury resulting from the use of our products or website.

9. Changes to Terms

  • We reserve the right to update, change, or replace any part of these Terms and Conditions at any time. It is your responsibility to check our website periodically for changes.

Contact Us

If you have any questions about these Terms and Conditions, please email use the contact us page.

Contact Us